Privacy Policy
We value your privacy very highly. Please read this Privacy Policy carefully before using the www.killentimeclocks.com.au Website (the “Website”) operated by Claire Stone (“us,” “we,” “our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.
Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.
By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.
What information we collect, how we use it, what happens if we don't have it, and the legal basis for processing this information
We collect and store any and all information that you enter on this Website. We collect and store the following information about you:
Specific piece of information
Legal basis for processing this information
- The user has provided consent to the processing of their information;
- Processing is necessary to perform a contract with the user.
Where we get this information
- Information submitted by the consumer.
How we use this information
- Performing services;
- Processing or fulfilling orders or transactions;
- Processing payments;
- Providing customer service;
- Verifying customer information.
What happens if we don’t have this information
- Our use of your data for performing services will not be possible;
- Our use of your data for processing or fulfilling orders or transactions will not be possible;
- Our use of your data for processing payments will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for verifying customer information will not be possible.
Specific piece of information
Legal basis for processing this information
- The user has provided consent to the processing of their information;
- Processing is necessary to perform a contract with the user.
Where we get this information
- Information submitted by the consumer.
How we use this information
- Performing services;
- Processing payments;
- Providing customer service.
What happens if we don’t have this information
- Our use of your data for performing services will not be possible;
- Our use of your data for processing payments will not be possible;
- Our use of your data for providing customer service will not be possible.
Specific piece of information
Legal basis for processing this information
- The user has provided consent to the processing of their information;
- Processing is necessary to perform a contract with the user.
Where we get this information
- Information submitted by the consumer.
How we use this information
- Performing services;
- Processing payments;
- Providing customer service.
What happens if we don’t have this information
- Our use of your data for performing services will not be possible;
- Our use of your data for processing payments will not be possible;
- Our use of your data for providing customer service will not be possible.
Specific piece of information
Legal basis for processing this information
- The user has provided consent to the processing of their information;
- Processing is necessary to perform a contract with the user.
Where we get this information
- Information submitted by the consumer.
How we use this information
- Performing services;
- Processing payments;
- Providing customer service.
What happens if we don’t have this information
- Our use of your data for performing services will not be possible;
- Our use of your data for processing payments will not be possible;
- Our use of your data for providing customer service will not be possible.
Specific piece of information
Legal basis for processing this information
- The user has provided consent to the processing of their information;
- Processing is necessary to perform a contract with the user.
Where we get this information
- Information submitted by the consumer.
How we use this information
- Performing services;
- Processing payments;
- Providing customer service.
What happens if we don’t have this information
- Our use of your data for performing services will not be possible;
- Our use of your data for processing payments will not be possible;
- Our use of your data for providing customer service will not be possible.
Specific piece of information
Legal basis for processing this information
- The user has provided consent to the processing of their information;
- Processing is necessary to perform a contract with the user.
Where we get this information
- Information submitted by the consumer.
How we use this information
- Performing services;
- Processing payments;
- Providing customer service.
What happens if we don’t have this information
- Our use of your data for performing services will not be possible;
- Our use of your data for processing payments will not be possible;
- Our use of your data for providing customer service will not be possible.
Specific piece of information
Legal basis for processing this information
- The user has provided consent to the processing of their information;
- Processing is necessary to perform a contract with the user.
Where we get this information
- Information submitted by the consumer.
How we use this information
- Performing services;
- Processing payments;
- Providing customer service.
What happens if we don’t have this information
- Our use of your data for performing services will not be possible;
- Our use of your data for processing payments will not be possible;
- Our use of your data for providing customer service will not be possible.
Specific piece of information
Legal basis for processing this information
- The user has provided consent to the processing of their information;
- Processing is necessary to perform a contract with the user.
Where we get this information
- Information submitted by the consumer.
How we use this information
- Performing services;
- Processing payments;
- Providing customer service.
What happens if we don’t have this information
- Our use of your data for performing services will not be possible;
- Our use of your data for processing payments will not be possible;
- Our use of your data for providing customer service will not be possible.
Specific piece of information
Legal basis for processing this information
- The user has provided consent to the processing of their information;
- Processing is necessary to perform a contract with the user.
Where we get this information
- Information submitted by the consumer.
How we use this information
- Performing services;
- Processing payments;
- Providing customer service.
What happens if we don’t have this information
- Our use of your data for performing services will not be possible;
- Our use of your data for processing payments will not be possible;
- Our use of your data for providing customer service will not be possible.
Specific piece of information
Legal basis for processing this information
- The user has provided consent to the processing of their information;
- Processing is necessary to perform a contract with the user.
Where we get this information
- Information submitted by the consumer.
How we use this information
- Performing services;
- Processing payments;
- Providing customer service.
What happens if we don’t have this information
- Our use of your data for performing services will not be possible;
- Our use of your data for processing payments will not be possible;
- Our use of your data for providing customer service will not be possible.
We are not required to collect this information by a law, court order, nor by a tribunal order. We do not combine nor link the personal information that we hold about you.
With whom we share your personal information
We do not share your personal information with any third parties.
How we protect your personal information
We have implemented the following measures to protect and safeguard your personal information:
- Limiting the amount of personal information that we collect to strictly necessary only;
- Destroying the personal information that we no longer need.
Cookies
A cookie is a small piece of data sent from a website or application and stored on your computer or device by your web browser. The file is added once you agree to store cookies on your computer or device, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow sites to respond to you as an individual. The Website can also tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.
Children's privacy
This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.
Analytics programs
This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.
Information retention
We retain all of the information that we collect until we know longer need to the information to contact you and your order has been completed.
Direct marketing
We use the information that we collect about you for direct marketing purposes. Direct marketing is the act of selling products or services directly to consumers rather than through retailers. You may, at any time, request that we cease to use your information for direct marketing purposes by emailing us at killentimeclocks@gmail.com.
Your rights
All visitors or users of this website have the following rights with regard to their personal information:
- The right to access your information.
- The right to request that we delete all or some of the personal information that we have collected on you.
- The right to ask us to transmit your personal information that we have collected on you to another provider (where technically feasible).
- Rectification of information: the right to request that we amend any of the information that we have collected about you.
- The right to withdraw your consent to the processing of your data.
- The right to request that we restrict the processing of your data.
- The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction.
- The right to lodge a complaint regarding our collection, sharing and processing of data with the Information Commissioner’s Office or any other competent authority.
- The right to not have to identify yourself, or of using a pseudonym in certain circumstances.
- The right to stop receiving unwarranted direct marketing.
Exercising your rights
You may exercise the rights specified above by submitting a consumer request to:
Claire Stone
killentimeclocks@gmail.com
We will need to verify your identity prior to effectuating your request and may ask you to provide personal information to do so.
We will respond to most consumer requests within 30 days of receipt. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.
Complaints
You have the right to lodge a complaint regarding our collection, use and sharing of your personal information by contacting us at the following contact information:
Claire Stone
killentimeclocks@gmail.com
Any such complaints must first be addressed to us in writing as required by Australia Privacy Act 1988 S 40(1A). We will respond to all complaints within a reasonable time (usually 30 days). If you are not satisfied with our response to your complaint, you may then lodge a complaint with the Office of the Australian Information Commissioner by following the steps on this page.
Location of data processing
All data processing activities undertaken by us take place in Australia.
Third-party websites
This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.
Changes to Privacy Policy
We reserve the right to amend this Privacy Policy at any time.
Questions
If you have any questions about this Privacy Policy, please contact us at killentimeclocks@gmail.com.